Tracked delivery anywhere in the UK. It is free on orders of £75 or more, and a flat £22 below that. Allow 7 to 10 days, after a 24 to 48 hour handling time.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have 14 days from delivery to cancel for any reason, and a further 14 days to send it back in resaleable condition. We allow 15. We refund the price you paid, including standard delivery. You cover the cost of returning it unless the item is faulty.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Consumer Rights Act 2015, return postage included.
A family paddling pool that inflates in minutes and drains without tipping.
Sturdy vinyl with I-beam construction, extra wide side walls and a built-in drain valve.
The swimming pool is suitable for children over 6 years and has an integrated drain valve
At the end of the season, the garden pool can be easily dismantled and stored to save space
The swimming pool is suitable for children over 6 years and has an integrated drain valve
At the end of the season, the garden pool can be easily dismantled and stored to save space
Still deciding?
Not sure yet? That is fine.
You can change your mind. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have 14 days from delivery to cancel for any reason, and this store allows 15, plus a further 14 days to send it back in resaleable condition. We refund the price you paid, including standard delivery.
If it turns up faulty, damaged or not as described, that is on us. The Consumer Rights Act 2015 covers you, we pay the return postage, and you can have a repair, a replacement or your money back. Read the full detail on our refunds and returns page, or ask us anything before you order.
The Family Pool can be inflated quickly and is very easy to set up
What does sturdy material mean here?
Consisting of sturdy vinyl, the set-up pool promises a long shelf life
What does from 6 years mean here?
The swimming pool is suitable for children over 6 years and has an integrated drain valve
What does store space-saving mean here?
At the end of the season, the garden pool can be easily dismantled and stored to save space
What is the inflatable swimming pool made of?
Vinyl. That is the figure the specification for this inflatable swimming pool publishes, and it is the one in the table on this page.
What is the construction of the inflatable swimming pool?
I-beam, extra wide side walls. That is the figure the specification for this inflatable swimming pool publishes, and it is the one in the table on this page.
What is the drainage of the inflatable swimming pool?
Built-in drain valve. That is the figure the specification for this inflatable swimming pool publishes, and it is the one in the table on this page.
What age is the inflatable swimming pool for?
Children over 6 years. That is the figure the specification for this inflatable swimming pool publishes, and it is the one in the table on this page.
Is it true that this inflatable swimming pool has i-beam construction with extra wide side walls?
Yes. I-beam construction with extra wide side walls is one of the four things this product's own listing leads with, and it is repeated in the specification table on this page.
Is it true that this inflatable swimming pool has durable vinyl?
Yes. Durable vinyl is one of the four things this product's own listing leads with, and it is repeated in the specification table on this page.
Is it true that this inflatable swimming pool has built-in drain valve for easy emptying?
Yes. Built-in drain valve for easy emptying is one of the four things this product's own listing leads with, and it is repeated in the specification table on this page.
Is it true that this inflatable swimming pool has suitable for children over 6 years?
Yes. Suitable for children over 6 years is one of the four things this product's own listing leads with, and it is repeated in the specification table on this page.
How much does delivery cost?
Delivery is free on orders of £75 or more. Below that it is a flat £22 for the whole order, however many items are in it.
How long will my order take to arrive?
Orders arrive 7 to 10 days in the UK, after a 24 to 48 hour handling time. The handling time is the day or two we take to pick and pack before the courier collects.
Where do you deliver?
Across the United Kingdom, including London, Birmingham, Manchester, Glasgow, Liverpool, Leeds, Sheffield, Edinburgh, Bristol, Leicester, Coventry, Cardiff, Belfast, Nottingham and Newcastle upon Tyne.
Will I get a tracking number?
Yes. You will get an email with a tracking number once your order has been shipped. Tracking numbers are issued when the parcel leaves us, not when the order is placed, so there is usually a short gap.
Can items in one order arrive separately?
They can. For logistical reasons items in the same purchase are sometimes sent in separate packages, so a partial delivery is not a missing item.
Can I cancel my order?
Yes, up until it ships. Most orders ship within 24 hours of being placed, so if you need to change or cancel one, email theteam@customersupport.care within 12 hours and we will stop it if we still can.
Can I return it if I change my mind?
Yes. You have 15 days from purchase to return this inflatable swimming pool for an exchange or a refund, which is one day longer than the 14 days the Consumer Contracts Regulations 2013 give you. It needs to be in its original packaging and you need your receipt or order confirmation. Return postage is yours to cover.
What if it arrives damaged?
Tell us straight away at theteam@customersupport.care with a photograph if you can. Damaged items and items with parts missing are dealt with by our support team, and you do not pay to send a faulty item back.
What if I am sent the wrong item?
Email theteam@customersupport.care as soon as you notice. If what arrived is not what you ordered we will put it right, and the cost of that is ours rather than yours.
What if my order does not arrive at all?
Let us know at theteam@customersupport.care. We can chase the courier with the tracking number and sort out a replacement or a refund if the parcel is genuinely lost.
How long does a refund take?
Your refund is processed 24 to 48 hours after we receive the returned item. It goes back to the card or PayPal account you paid with, unless you ask us to hold it as credit for a future order.
What can stop a return being accepted?
Three things. The purchase has to be within the last 15 days, the product has to be in its original packaging, and you need the receipt or order confirmation from this website. We also cannot take back anything bought from a third-party retailer.
Which payment methods do you accept?
Card payments and PayPal. Both are handled by the payment provider, so we never see or store your card details.
What currency are your prices in?
All prices on this site are in pounds sterling, GBP.
Do you have a shop I can visit?
No. We are an online supplier with no shop or premises, which is part of how the prices stay where they are.
Do I get a receipt?
Yes. A receipt is emailed to you after payment, and a second email follows with your tracking number once the order ships.
Do you sell in bulk or to schools and nurseries?
We do. Tell us the quantity you need on the wholesale quote page and we will come back with a price.
How do I get in touch?
Email theteam@customersupport.care for anything about an order, or caseresolution@customersupport.care for a question about the returns and refunds policy itself. Most emails are answered within one business day.
The complete guide
Setting up and looking after a garden paddling pool
2 min readKids Playhouse Company
Make a splash anytime, anywhere with an inflatable swimming poolFeaturing extra wide side walls made from durable vinyl, it helps to prevent water loss when entering and leaving the pool. 3.05m x 1.83m x 0.56m | 1161 Litres
Delivery is free across the UK on orders of £75 or more, otherwise a flat £22.
Rectangular Inflatable Paddling Pools
Splash around and have fun in the hot weather!
Easy to inflate and deflate
Made from durable vinyl material
Strong I-Beam construction
Extra wide, sturdy side walls
Built-in drain valve for easy emptying
Perfect for kids and families
Orders are delivered in 7 to 10 days across the UK, after a 24 to 48 hour handling time Delivered Direct To Your Door - All Across The UK
Simple construction
The Family Pool can be inflated quickly and is very easy to set up
sturdy material
Consisting of sturdy vinyl, the set-up pool promises a long shelf life
From 6 years
The swimming pool is suitable for children over 6 years and has an integrated drain valve
Store space-saving
At the end of the season, the garden pool can be easily dismantled and stored to save space
Not sure which material suits your ground, or how many metres a curved bed needs? Ask before you order. Free delivery across the UK on orders over £75.
Inflatable Swimming Pool sold by Kids Playhouse UK (kidsplayhouse.uk) at £99, down from £119. Sturdy vinyl with I-beam construction, extra wide side walls and a built-in drain valve. Published specification, Material: Vinyl; Construction: I-beam, extra wide side walls; Drainage: Built-in drain valve; Age: Children over 6 years. Delivery is free across the United Kingdom on orders of £75 or more and a flat £22 below that, arriving 7 to 10 days in the UK, after a 24 to 48 hour handling time. Returns are accepted for 15 days, which is longer than the 14 days the Consumer Contracts Regulations 2013 require. No health, medical or developmental outcome is claimed for this product.
